Delivery Policy
EBO for Schools and EBO Home
Brainchild Developmental Program provides EBO for Schools and EBO Home as online streamed learning packages with email support documents and a single mailed package.
Clothing
Orders for clothing are made by the school direct to the supplier, by arrangement.
Online email delivery
Schools: If you have entered into the licence purchase through our website, then you have the right to cancel within seven working days from the payment date. However, you will waive that right, if you choose to start the streamed course. Delivery of the supporting documentation by email is available on completion of the registration and payment for the licence and the seven day right to cancel period. For further details refer to the Terms and Conditions document.
Processed payment is required by the end of the summer term. The Program is designed to begin streamed delivery at the beginning of September for the start of the autumn term.
If you wish to start the program at a different time, that is fine, but please contact us to discuss the details.
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Home: Following your registration through our website, you have the right to cancel within seven working days from the payment date. However, you will waive that right, if you choose to start the streamed course. Delivery of the supporting documentation by email is available on completion of the registration and sign up for the agreement and the seven day right to cancel period. For further details refer to the Terms and Conditions document.
Email Support
Brainchild Developmental Program Limited provides supporting documentation for the Online Packages. It is provided by email, normally 2 weeks before the end of August or within 14 days of payment online, if that date has passed.
Shipped items
Items required for the EBO modules are shipped by mail and are normally processed within one week of payment online for the Online Package. A signature is required for the receipt of the delivery.
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Currently, postage is included in the package cost. We reserve the right to change this arrangement.
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Customers should contact enquiries@brainchild.org.uk if they have any queries about delivery of the online package, the support email or shipped goods.
Brainchild Developmental Program Limited
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The Green, Frostrow Lane, Sedbergh, Cumbria. LA10 5JS